Contact
Write to us.
One inbox, read by the people who write the guides. If a number on this site is wrong, we would rather hear it from you than have you find out at row 112.
Tap it and your mail app does the rest. There is no contact form here: this site has no backend, and a form with nowhere to send itself would just be theatre.
Good reasons to write
If it is wrong, we want to know.
- A wrong number in a guide. A stitch count, a yardage figure, a conversion that does not convert. Point at the page and the line, and we will check it against the yarn.
- A pattern question. Stuck on a step in one of ours, or a term that reads differently in your country. Tell us which pattern and which row.
- A bug. Something on the site or in the counter demo misbehaving. What you tapped, what happened, what you expected instead.
- An idea. A guide you wish existed, a tool you would actually use. The shelf is built from these.
Pattern buyers: once the shop opens, pattern questions are fastest through Etsy messages, where your order sits next to your question.
Honest limits
We cannot finish your sweater for you.
Tempting as it is, your second sleeve has to come off your own needles. What we can do is point you at the guide that unblocks it, fix the number that tripped you, or talk you through the frog. That part, we are good at.